Implementation of a virtual tool for the determination of trust
DOI:
https://doi.org/10.22335/rlct.v6i2.26Keywords:
trust, trustor, trustee, virtual games, investmentAbstract
Trust is fundamental in relationships established everyday between people and organizations, and is a determining factor in the results and long-term relationships. The objective of this research is to develop a virtual educational tool, through which participants trust can be determined in settings and situations of everyday life, by making investments. For this, a literature review of the concept of trust and existing games focused on teaching, strengthen or measure the concept was performed, then the trust game proposed by Joyce Berg in 1995 and the extended trust game proposed in Universidad Nacional de Colombia and through simulation and investment scenarios, the proposed virtual game was developed in Adobe Flash CS6 Software. As a result of the research, a virtual tool was developed and a pilot testwere done with six people from Facultad de Minas de la Universidad Nacional de Colombia, Medellín, during the 2014, and a preliminary analysis of the data were obtained and analyzed, verifying that the tool designed effectively can be applied in different environments, to determine trust in specific scenarios of everyday life.
Downloads
References
Al-Mutairi, M. S., Hipel, K. W., & Kamel, M. S. (2008). Trust and cooperation from a fuzzy perspective. Mathematics and Computers in Simulation, 76, 430-446.
Ben-Zvi, T. (2010). The efficacy of business simulation games in creating Decision Support Systems: An experimental investigation.
Decision Support Systems, 49(1), 61-69. doi:10.1016/j.dss.2010.01.002
Berg, J., Dickhaut, J., & McCabe, K. (1995). Trust, Reciprocity, and Social History. Games and Economic Behavior, (10), 122–142.
Ciriolo, E. (2007). Inequity aversion and trustees’ reciprocity in the trust game. European Journal of Political Economy, 23(4), 1007-1024.
Concha, J. R., & Solikova, A. (2000). Relaciones a largo plazo entre compradores y proveedores: la importancia de la tecnología en el desarrollo de la confianza. Estudios gerenciales, 76, 1-100.
Fukuyama, F. (1996). Confianza. México: Editorial Atlántida.
Gilson, L. (2003). Trust and the development of health care as a social institution. Social Science & Medicine, (56), 1453–1468.
Glaeser, E., Laibson, D., Scheinkman, J., & Soutter, C. (2000). Measuring trust. The Quarterly Journal of Economics, 811-846.
Goudge, J., & Gilson, L. (2005). How can trust be investigated? Drawing lessons from past experience. Social Science & Medicine, (61), 1439–1451.
Harris, L., & Goode, M. (2004). The four levels of loyalty and the pivotal role we trust: a study of online service dynamics. Journal of Retailing, 80, 139-158.
Hsu, M., Ju, T., Yen, C., & Chang, C. (2007). Knowledge Sharing behaviour in virtual communities: The relationship between trust, self-efficacy, and outcome expectations. International Journal of Human -Computer Studies, 65, 153-169.
Lobb, A., Mazzocchi, M., & Traill, W. (2007). Modelling risk perception and trust in food safety information within the theory of planned behaviour. Food Quality and Preference, 18, 384-395.
Mayer, R., Davis, J. H., & Schoorman, D. (1995). An Integrative Model of Organization Trust. Academy of Management Review, 20(3), 709-734.
Salgado, E. (2004). La confianza en Colombia: Un estudio sobre la relación entre confianza y participación en asociaciones voluntarias. Ediciones Uniandes.
Sirdeshmukh, D., Singh, J., & Sabol, B. (2002). Consumer Trust, Value, And Loyalty in Relational Exchanges. Journal of Marketing, 66, 15-37.
Zapata, C. M., Gómez, M. C., & Rojas, M. D. (2012). Construcción de Confianza en las Fases Iniciales del Proceso Software: Un juego de aplicación. Presentado en V Seminario Internacional de Ciencias de la Computación.
Zapata, C. M., & Rojas, M. D. (2010). Una revisión crítica al modelado de la confianza a nivel organizacional. Estudios gerenciales, 26(115), 193-208.
Zapata, C. M., Rojas, M. D., & Gómez, M. C. (2014). Juegos basados en experiencias como estrategia de aprendizaje organizacional: un caso de estudio. En La ética organizacional y la ingeniería. Avances en ingeniería de la organización (p. 250). Editorial Universidad Nacional de Colombia.
Downloads
Published
Issue
Section
License
This journal provides free and immediate access to its content (https://creativecommons.org/licenses/by/4.0/legalcode#languages), under the principle that making research available to the public free of charge supports greater global knowledge exchange. This means that the authors transfer the Copyrights to the journal, so that the material can be copied and distributed by any means, as long as the authors’ recognition is maintained, and the articles are not commercially used or modified in any way.
